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Customer Services

How to Buy?



1) Search your product on website



2) Select the product, view the product details and click on Add to cart button



3) In Cart Page we can update our product details and Click on Proceed to Checkout button



4) In Checkout Page add your necessary details and Click On Place Order button to make Payment

Live Chat



We are Providing Live chat applications on websites which is fast means to communicate with customer’s service representatives and get customer challenges resolved.

24 Hrs Phone Support



Most customers prefer to talk to a customer representative over the phone. We are provide 24-hour phone support to solve customer's queries.

Please Call us on Tel : 0086-580-8060008 / 0086-18658000599 OR Fax 0086-580-8060077

Order History



1) Login to your Account, Go to Dashboard by click on My Account and Select My Order tab from left side panel to view your order history in Account Page

Shipment, Return and Refund Policy



Ships Provisions

Zhoushan Ruitai Ocean Shipping supply Company offers a wide range of fresh, frozen and dry provisions that are stocked in our own warehouses containing state of the art refrigeration and freezer facilities. Fresh Fruit, vegetables and dairy products are purchased and delivered daily from the market.

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Updating Account Info



1) Login to your account
2) Click on My Account tab from top bar
3) Click on Account Dashboard, Account Information amd Address Book to change your details as

  • > Check the status of orders
  • > View past orders
  • > Make changes to your account information
  • > Change your password
  • > Store alternative addresses (for shipping to multiple family members and friends!)

Payment



We are offering payments via paypal, Visa, American Express and Master Card payment options.